Store Policy

Customer Care

We want your shopping experience with us to be one of ease. Below is information on how we work, after you trust us with your order.  

  • All orders must choose a shipping method, we do not currently offer in-person order pick-up. 

  • The Shipping Method cannot be changed after an order has been placed.

  • UPS shipping fees are calculated by total weight of items being purchased.

  • USPS and International shipping fees are calculated by total weight of items being purchased.

  • After you submit your online order, you will receive a series of confirmation emails (contingent upon the Delivery Method you choose).

    1. Order confirmation email - we confirm that we received your order and provide you with your Order ID Number.

    2. Shipped email - we let you know your order ships out on this day. Our UPS shipments leave our warehouse at 4:30 PM weekdays. USPS shipments leave our warehouse at 3 PM weekdays. 

    3. Web orders generally ship in 1-3 business days, but during our peak months -June, October, and November - processing & shipping time could take longer. Delivery times vary according to your delivery address, availability of your items, and the time of day you place your order.

    4. Order Canceled email - there are a few reasons why we would cancel your order. 1- you asked us to, 2- your credit card was declined, 3-we are out of stock and the item won't be replenished

    5. Backordered email - we are out of stock of an item, but the item is on its way to the Bookstore. The item will be processed, billed, shipped to you when it arrives.

Privacy & Safety

Your privacy is important to us, and we appreciate you putting your trust in our store and payment processing. 

Information is collected when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Wholesale Inquiries

We gladly fulfill bulk orders for retailers, wholesalers, libraries, and book clubs. We honor a percentage discount on all bulk orders and will quickly process and ship your order.

 

Returns are accepted. Please contact us for inquiries and orders.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments